Job Locations: Ghana.

At mPharma, we start and end our day thinking about how we can enable patients to afford their medications. We’re a small but growing team of 150+ members, headquartered in Accra, Ghana, backed by mission-driven investors. We’ve joined hands with third-party payers, drug manufacturers and healthcare providers to develop products and services that directly reduce the costs of prescription drugs for patients. In only a few years, we’ve managed to provide low-cost, high-quality medicines to hundreds of thousands of patients across five African countries (Ghana, Nigeria, Zambia, Zimbabwe, Kenya).


Position Description

mPharma is looking for an ambitious professional to join our team as a Billing Lead for Ghana. The position supports mPharma’s team in managing billing and revenue recognition for 180+ facilities in Ghana. The Lead will have an opportunity to interface with a wide variety of stakeholders across mPharma’s business and provide data analysis that will drive critical business decision making.


Key Responsibilities

  • Manage a team of billing analysts in Ghana and ensure timely and accurate billing of Facilities 
  • Track billing error trends via the Error Log and identify root causes of billing issues.
  • Engage and visit mPharma’s partner facilities to resolve billing queries and disputes
  • Support the Key Accounts Team to onboard facilities from a billing perspective
  • Generate weekly, monthly and quarterly reports on the status of bills in Ghana
  • Oversee the daily update of the Customer Invoice Tracker (CIT) maintained within the Finance Team.
  • Facilitate training for billing analysts and other internal stakeholders as regards the Billing process
  • Develop insightful business information and reports from billing data
  • Monitor internal stakeholders’ adherence to the billing process as documented in the Billing Policy document and support Global Billing Lead in identifying billing process improvement opportunities


Our Ideal Candidate

  • Attentive to details with a strong work ethic
  • Proactive, with ability to work with minimal supervision
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with accuracy
  • Strong Excel Skills (must be able to create pivot tables and lookups effortlessly). This will be tested



  • Bachelor’s Degree in Mathematics, Economics, Statistics or related field
  • Minimum of 4 years of quantitative work experience



  • Preferred start April 2020
  • Permanent residency in Ghana


To Apply

 Send only your CV and cover letter to using the following subject line: “Billing Lead – Ghana” – [Your Name]”. Please note that only shortlisted candidates will be contacted.


Apply now