Job Locations: Nigeria.

At mPharma, we start and end our day thinking about how we can enable patients to afford their medications. We’re a small but growing team of 150+ members, headquartered in Accra, Ghana, backed by mission-driven investors. We’ve joined hands with third-party payers, drug manufacturers and healthcare providers to develop products and services that directly reduce the costs of prescription drugs for patients. In only a few years, we’ve managed to provide low-cost, high-quality medicines to hundreds of thousands of patients across five African countries (Ghana, Nigeria, Zambia, Zimbabwe, Kenya).


Position Description
mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our proprietary and patent medicine vendors project team as a Demand Planning Associate for a duration of 12 months in support of mPharma’s mission, vision, values, and strategic priorities. He/She will be responsible for performing the demand forecasting and assortment planning duties for over 20+ in order to ensure that operational forecasts are as accurate as possible and support service level and inventory objectives of the project. This position reports to the Project Coordinator with a dotted line reporting to Supply Chain Manager.


Key Responsibilities

  • Facilitate the collaborative demand planning process and ensure that assumptions, risks, and opportunities are managed, understood and escalated.
  • Map out demand drivers assumed in the forecast & validate them against statistical and historical events.
  • Interact with provider engagement, operations, and customer service to understand demand forecast drivers.
  • Provide input for Supply Planning in developing inventory strategies on existing items, new products, and product phase-outs.
  • Accountable for key customer and/or channel demand forecast with a focus on the customer and SKU accuracy.
  • Ensures the maintenance of all relevant system data to required standards. This includes date validity, Master Data and other data elements impacting on the planning process
  • Work closely with the data team for on-time data collection, processing, and dissemination of information
  • Monitors and communicate any imbalance or potential KPI miss with options to mitigate on a weekly and monthly basis. Key KPIs to monitors are Case Fill Rate (CFR), Month End Peak (MEP), Invoice Accuracy (IA), etc.
  • Lead and facilitate the relevant forums of the monthly demand cycle for the retail pharmacies.
  • Manages forecast requirements through automated replenishment tools. Translates demand forecast and inventory strategies into executable supply plans and communicate these to manufacturing sites and third party manufacturers
  • Facilitates and drive improvement in demand review and supply review processes.
  • Coordinate the retail pharmacies inventory data analysis, financial forecasting, modeling, and planning.
  • Ensures the supply plan provided meets customer demand while aligning with financial strategy, minimizing expiry exposure and optimizing the use of manufacturing capacity and resources.
  • Ensures inventory levels at distribution centers are optimized and aged slow-moving, and obsolete inventory action items are addressed timely.
  • Provide visibility on inventory risks/opportunities including strategies for existing items, new products, and out of stocks.
  • Lead monthly demand review meetings aligning with stakeholders on consensus demand forecast.


Our Ideal Candidate

  • An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
  • A strong work ethic and a proactive “can do” attitude that requires minimal supervision
  • Minimum of 2-4 years of working experience in a similar role.
  • Solid experience in Demand and Supply Planning, S&OP facilitation and S&OP implementation, ideally from the healthcare industry.
  • Demonstrated capability to work cross-functionally and foster new and existing business relationships.
  • Strong analytical skills, ability to interpret data and develop reports.
  • Excellent communication and negotiation skills to influence stakeholders at all different levels.
  • Experience in SAP/ERP/ESP/APO/ECC systems.
  • Self-driven, outcome-driven and take initiative to drive the process.
  • Excellent communication skills both verbal and written.
  • A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiatives



  • Bachelor’s Degree in Logistics, Supply Chain or related field.
  • Minimum of 3 years’ professional experience in demand planning
  • 3+ years of professional experience in a healthcare organization (including internships)



Duration of the role: 12 Months


To Apply
If you meet the above criteria, please email your current CV and cover letter describing why you are interested in working with mPharma and how you would make a good addition to our team to using the following subject line: “Planning Associate (PPMVs) Nigeria – (insert Your Name)”. Please note that only shortlisted candidates will be contacted.


Apply now